Tips, discoveries and news from the world of HubSpot, website development and online operations.
How I design handoffs that don’t rely on “someone noticing”
A practical look at why CRM handoffs stall in HubSpot, how to anchor ownership on leads, and why timing and context matter more than notifications.
From spreadsheet to system: setting up a new sales vertical in your CRM
A new sales VP’s ‘golden list’ can destroy your CRM in minutes. Here’s the 45-minute setup that prevents months of data cleanup and lost pipeline attribution.
HubSpot is a mirror: key learnings from real-world work in 2025
HubSpot isn’t the problem. It’s the mirror. Key learnings from real-world HubSpot and RevOps work in 2025, covering lifecycle stages, Salesforce sync, automation, training, and why simplicity usually wins.
Your CRM data sucks? 6 hard-won lessons from a recent real-world audit
Is your HubSpot data a mess? Stop building dashboards on broken foundations. Here are 6 hard-won lessons from a real-world audit to fix your CRM architecture today.
Stop overwriting your HubSpot data – why using separate objects is a better lifecycle approach
Helps your sales teams operate with clarity by creating distinct Lead records for each contact’s outreach cycle and Deal records at the company level to track bigger-picture pipeline stages
If it’s not in HubSpot, it didn’t happen: Building a data-driven startup culture
By consistently recording marketing, sales, and customer success activities in HubSpot, your team can harness accurate insights that fuel better decisions, tighter alignment, and more predictable growth.
Why startups need a growth engine: A guide to HubSpot’s potential
Here we explore why HubSpot is indispensable for startups and how you can unlock its potential to drive sustainable growth.
Understanding HubSpot’s ‘Last Page Seen’ field: a crucial quirk revealed
Even the best platforms can have quirks that marketers need to be aware of, and one such quirk is related to HubSpot’s ‘Last Page Seen’ field in contact records.
Services
Website design
HubSpot consultancy
Podcast production
Salesforce consultancy
Social media management
Marketing strategy
Contact
To get in touch, please drop me a line at tom <at> tjmdigital <dot> com







